Return Policy

Return Policy for The Back Bubble

Satisfaction Guarantee: The Back Bubble is backed by a 30-day money-back guarantee. Your trial period begins on the day The Back Bubble is delivered to your door.

Damaged or Defective Items: If your item arrives damaged or with a manufacturing defect, please contact us immediately for a free replacement of the damaged part. Assistance is always available via our toll-free help hotline at 1-800-457-7246 for any installation or usage queries.

Return Instructions:

  • Trial Period: You have 30 days from receipt to evaluate The Back Bubble.
  • Return Shipping: Should you decide to return The Back Bubble, the return shipping cost will be your responsibility. We initially ship The Back Bubble to you with complimentary 2-day service.
  • Condition: Please return The Back Bubble clean, neatly folded, well-protected for shipping, and with all parts included.
  • Refund Process: Upon receipt and inspection of the return, we will issue a full refund within 5 days.
  • Damaged Returns: Returns damaged due to misuse or missing parts will be assessed and refunded accordingly, ranging from 50% to 90% of the purchase price.
  • Dispute Resolution: Any payment disputes will be resolved through mediation in San Diego, California.

Return Address: The Back Bubble 621 Seabright Lane, Solana Beach, California 92075

We are committed to ensuring your satisfaction and pain relief with The Back Bubble. For any questions or assistance, please don’t hesitate to reach out.

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